Softlayer, currently “IBM Cloud”, is a very large cloud hosting company. I worked there as ACS (Advanced Customer Support) engineer dealing with some of the hardest problems I have found in my entire career. Some of my colleagues and customers have been kind enough to recommend me.
Ralph Bateman, FCBS (Distinguished Engineer at IBM): Fred is an excellent engineer.
His diagnosis skills with networking and Linux are very advanced as is his determination to find the resolution to the problem.
Ilias Tsompanidis (Network Engineer at IBM): I have worked with Fred on a number of cases, dealing with a variety of datacenter connectivity issues.
Fred has been a absolute delight to work with. He went above and beyond to dig into the problems at hand, and pursued all avenues of troubleshooting.